35928 - Business Administration Services – NQF Level 4
Further Education and Training Certificate:
35928- Further Education and Training Certificate: Business Administration Services – NQF Level 4
Course Overview
The purpose of this qualification will provide the broad knowledge, skills and values needed in the administration field in all sectors and will facilitate access to, and mobility and progression within, education and training for learners.
Learning outcome
Gather and report information
Plan, monitor and control an information system
Maintain booking system
Participate in meetings and process documents and communications related thereto
Utilise technology to produce information
Plan and conduct basic research in an office environment
Coordinate meetings, minor events and travel arrangements
Set personal goals
Function in a team and overall business environment
Course Content
Introduction into the Business Environment
Office Management
Business Management
Financial Administration
PC Skills
Customer Service
Requirements
A relevant Grade 12 certificate or equivalent
Completion of a lower-level qualification in business administration (e.g., NQF Level 3)