The qualification provides an opportunity for the learner to acquire a range of skills to be able to coordinate the activities of the organisation and provide professional administrative and secretarial support to managers, either as part of a team or individually.
Learning outcome
Prepare checklists for meeting arrangements to ensure that all aspects of meeting are taken care of
Send out invitations, follow-up and confirm attendance of meeting as well as dietary requirements
Note apologies
Book appropriate meeting venue with necessary audio-visual equipment
Course Content
Plan, organise and support department meetings and workshops.
Apply appropriate personal and interpersonal skills to a range of situations to facilitate the smooth relations between internal and external stakeholders according to organisational standards.
Apply basic knowledge of relevant administration governance, policies and procedures to manage resources effectively in the organisation.
Plan, administer and provide support services to a special project within an organization.
Promote professional documentation by utilising effective and accurate information processing and research skills to enhance the professional image of the organisation or industry.